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Frequently asked questions

HOW DO YOU BILL FOR THE SERVICE?


Our services are billed monthly. We email you an invoice that you can pay right from the email with a press of a button. (Super easy and fast). However we do have clients that perfer to pay us in person or on the days we perform the service. Just let us know and we will make any arrangements that work best for you.




WHAT SERVICES DOES POOP86 OFFER?


POOP86 offers services for residential and commercial properties, including dog parks, doggy daycares, hotels, retirement communities, apartments and more. We offer services for all of your pet waste removal needs ranging from one-time cleanups for parties and events to multiple visits per week and everything in between. See our services here and here




CAN I REQUEST A SPECIFIC DAY OR TIME FOR MY SERVICE?


POOP86 will perform your service on the same day/days each week. We are in different parts of the valley on different days for example we are in Scottsdale on Mondays and Wednesdays. Let us know if you need certain days and we will do our best to accommodate your request.




OUR GATE IS LOCKED, HOW WILL YOU ACCESS THE BACKYARD?


We can keep the combination of your lock on file in order to be sure we can always access your yard. If you dont use a lock or you use one with a key, We provide free high qualtity combination locks, this way you don’t have to worry about a key being misplaced. If you would like us to provide a combination lock for you, call us at 480-681-7667 or send us a massage here.




DOES POOP86 CHARGE EXTRA FOR THE FIRST CLEANING?


No, there is no extra charge for the first visit of reoccurring service. We are happy to get your yard back in waste free shape and look forward to keeping it fresh for you and your pet(s).




HOW DO I KNOW IF MY SERVICE WAS COMPLETED?


Once we have completed your service we will email you a picture of your clean yard and one of the secured gate/entry way on our way out. We also leave a time stamped branded door hanger on your door that shows what services were performed to let you know we were out.




WHY SHOULD I BE CONCERNED ABOUT REMOVING PET WASTE?


Contrary to popular belief, dog feces is not fertilizer and does not provide any benefit to the soil. Dog waste contains many harmful toxins and is responsible for transmitting diseases to other animals & humans alike. Check out the Why Scoop section for more info.




CAN MY DOG(S) BE OUTSIDE DURING THE SERVICE?


Yes one of the main reasons we do this is our love of dogs and in most cases we enjoy seeing your dog(s). However, if your dog is protective of your backyard it may be better to have your pet indoors on service day. We want to make sure your pet and us are safe.




HOW DOES THE CAT LITTER BOX SWAP SERVICE WORK?


We will provide you with brand new litter boxes that only your cat(s) will ever use (we never share your litter boxes with other families). With regular service set up, you’ll simply leave the dirty boxes outside for us and return home to a fresh clean box that you bring inside, we take the dirty full one and completely clean and sanitize it and get it ready for your next service swap. And yes, we provide the litter and liners....'Your pets business is our business'.